![]() I sent a detailed letter on June 26, 2023. I maintain they didn't take meticulous care with the AC system & are refusing to address the malfunctioning system at their expense. It states within the AS-IS CONDITION form provided when I took possession that "Subaru of Moon has taken meticulous care to assure this car with AC, heat and radio functions." The service dept reminded me - a number of times - the car was sold AS-IS. ![]() The internal service rpt provided when I took possession, but not the CARFAX rpt, states "the ac system doesn't work" & the refrigerant was recharged sometime between Aug. The AC was not working again by May 28, 2023. On May 25, 2023, the invoice showed the result of the leak test as the evaporator core needs to be replaced - at a cost of $1193.46, plus tax. May 12, 2023, I contacted the service mgr who said he remembered our conversation after the Oct. Over the winter, the AC was not a high priority. I called the service mgr immediately but wasn't able to bring the car back right away. The AC completely failed again by 4 days after that appt. That repair was done as a courtesy after Subaru Corporate Customer Service was involved. 10, 2022, appt where I was told the condenser needed to be replaced. The first was right after I took possession, Sept. Twice the AC failed after seeming to work. Nearly immediately after I took possession, an unresolved issue with the AC became apparent. 3, 2022, I test drove the 2013 Crosstrek I purchased from Subaru of Moon Township & took possession of Sept.
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